Job Description
Join North Carolina's dedicated public service team as an Administrative Assistant I in Charlotte! This entry-level role offers an exceptional foundation for a career in state government while serving our community. You'll gain invaluable experience in public sector operations while enjoying competitive benefits, professional development opportunities, and the pride of contributing to meaningful public service.
Our Charlotte office provides a supportive environment where new professionals thrive through mentorship and structured training programs. This position includes comprehensive health benefits, paid time off, and retirement plans designed for long-term stability. If you're motivated to make an impact while growing professionally, this is your ideal starting point.
Responsibilities
- Provide comprehensive administrative support including document processing, scheduling, and record management
- Assist with public inquiries via phone, email, and in-person interactions with professionalism
- Prepare and maintain official documents, reports, and correspondence ensuring compliance with state regulations
- Coordinate office operations including supply inventory, equipment maintenance, and facility logistics
- Support departmental meetings through agenda preparation, minute-taking, and follow-up tasks
- Utilize state software systems for data entry, document management, and workflow coordination
- Collaborate with cross-functional teams on special projects and administrative initiatives
Qualifications
- High school diploma or GED required; Associate's degree preferred
- Minimum 1 year of administrative support or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Strong organizational skills with attention to detail and accuracy
- Excellent written and verbal communication abilities
- Ability to handle confidential information with discretion and professionalism
- Valid North Carolina driver's license may be required for travel between state facilities
- U.S. citizenship and ability to pass background check for public sector employment