Job Description
Join our mission to serve America's heroes as an Administrative Specialist in the U.S. Department of Veterans Affairs. This entry-level position offers unparalleled training, competitive benefits, and a clear career path in federal service. You'll support critical veteran services while developing valuable skills in federal protocols, records management, and interagency collaboration. Enjoy job stability, comprehensive health benefits, and student loan forgiveness eligibility through the Public Service Loan Forgiveness Program. Our Harrisburg office provides a supportive environment for career growth with mentorship programs and professional development opportunities.
Responsibilities
- Process and maintain veteran benefit applications and documentation
- Coordinate with internal departments to ensure timely case resolution
- Manage digital filing systems and ensure compliance with federal record-keeping standards
- Respond to veteran inquiries via phone, email, and in-person channels
- Support data entry and reporting for performance metrics
- Assist with scheduling, meeting coordination, and office logistics
- Participate in cross-functional team meetings and process improvement initiatives
Qualifications
- U.S. citizenship (required for federal employment)
- High school diploma or equivalent (college degree preferred)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent written and verbal communication skills
- Ability to handle confidential information with discretion
- Basic knowledge of federal regulations and procedures
- Strong organizational skills and attention to detail
- Ability to pass federal background investigation