Job Description
Join the Social Security Administration in Oakland, CA, and enjoy exceptional federal benefits while making a meaningful impact. We seek a detail-oriented Administrative Specialist to support critical public services in a flexible part-time capacity. Enjoy premium health insurance, retirement plans, paid leave, and professional development opportunities while serving your community. This role offers a unique work-life balance with competitive compensation and comprehensive federal employee perks.
Responsibilities
- Process and verify Social Security applications with 99% accuracy
- Manage confidential case files and digital records using federal systems
- Respond to public inquiries regarding benefits eligibility via phone/email
- Collaborate with cross-functional teams to resolve complex cases
- Prepare statistical reports for regional compliance reviews
- Train new staff on SSA protocols and privacy regulations
- Support outreach initiatives for underserved communities
Qualifications
- Associate's degree in Public Administration or related field
- 2+ years experience in federal/state government roles
- Proficiency with SSA claims processing systems (e.g., eBEN)
- Knowledge of HIPAA and federal privacy laws
- Ability to handle sensitive information with discretion
- Strong written and verbal communication skills
- U.S. citizenship and ability to pass federal background check
- Bilingual English/Spanish preferred