Job Description
Join North Carolina's trusted public service team and build a lifelong career with stability, comprehensive benefits, and growth opportunities. We're seeking dedicated individuals to join our Charlotte-based administrative support team – no experience required! As a state government employee, you'll enjoy competitive pay, exceptional benefits, and the satisfaction of serving your community.
This role offers unparalleled job security with consistent hours, paid time off, health insurance, retirement plans, and tuition assistance. We provide comprehensive training to ensure your success, making it the perfect entry point into public service.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Manage digital filing systems and maintain accurate documentation
- Support department operations through scheduling and coordination
- Process routine forms and permits with attention to detail
- Collaborate with cross-functional teams on community outreach initiatives
- Assist with public records requests and information dissemination
- Participate in continuous improvement of service delivery
Qualifications
- High school diploma or equivalent (no experience required)
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to maintain confidentiality and handle sensitive information
- Detail-oriented with organizational aptitude
- Valid North Carolina driver's license
- U.S. citizenship or legal resident status