Job Description
Join our mission to deliver critical financial security services to Americans. The Social Security Administration seeks motivated entry-level professionals to support essential operations in our Wichita office. This role offers unparalleled training, competitive benefits, and a clear pathway for career growth within federal service. Help us serve our community with integrity and purpose.
Responsibilities
- Process and verify citizen benefit applications with strict attention to accuracy
- Manage confidential records and maintain secure digital filing systems
- Provide exceptional in-person and telephonic customer support
- Collaborate with cross-functional teams to resolve complex cases
- Adhere to all federal regulations and privacy protocols
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- U.S. citizenship required
- Basic proficiency in Microsoft Office Suite
- Strong written and verbal communication skills
- Ability to pass federal background check
- Customer service experience (retail/admin preferred)
- Detail-oriented with organizational aptitude