Job Description
Join the City of Durham team as a Government Clerk and become an essential part of our vibrant community. This role offers the opportunity to serve residents while developing valuable administrative expertise in a supportive, mission-driven environment. Enjoy competitive benefits, professional development opportunities, and the satisfaction of contributing to public service excellence.
Responsibilities
- Manage official city records, documents, and permits with precision and confidentiality
- Process citizen requests, applications, and correspondence within established timelines
- Coordinate public meetings, including agenda preparation, scheduling, and minute-taking
- Maintain digital and physical filing systems ensuring regulatory compliance
- Provide exceptional customer service to residents via phone, email, and in-person interactions
- Assist with departmental reporting and data compilation for leadership review
- Support election processes and voter registration activities
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years administrative/clerical experience
- Proficiency in Microsoft Office Suite and document management systems
- Strong attention to detail with proven organizational abilities
- Excellent written and verbal communication skills
- Ability to handle sensitive information with discretion
- Basic knowledge of local government procedures and regulations
- Valid North Carolina driver's license (if required for field duties)