Job Description
Join the City of Baltimore and make a tangible difference in your community. We are urgently seeking qualified individuals to join our team as City Government Clerks. This is an excellent opportunity to build a stable, long-term career in public service with a competitive benefits package.
In this pivotal role, you will serve as the face of the Department of Finance, ensuring that our city operations run smoothly and that citizens receive the highest level of service. You will handle sensitive data, manage complex records, and support our leadership team with essential administrative functions.
Responsibilities
- Record Management: Maintain and organize official city records, files, and databases with the highest level of accuracy and confidentiality.
- Customer Service: Provide exceptional assistance to citizens in person and over the phone regarding permits, applications, and general inquiries.
- Data Entry: Perform high-speed data entry and transcription of financial and administrative documents into digital systems.
- Communication: Draft, proofread, and distribute official correspondence, memos, and reports to internal and external stakeholders.
- Administrative Support: Schedule meetings, arrange for courier services, and manage departmental inventory and supplies.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree in Business Administration or Public Service is preferred.
- Experience: Minimum 1-2 years of clerical or administrative experience in a government, corporate, or non-profit setting.
- Technical Skills: Proficiency in MS Office Suite (Excel, Word, Outlook) and ability to quickly learn new database software.
- Soft Skills: Strong attention to detail, excellent problem-solving abilities, and a professional demeanor.
- Legal: Must be legally authorized to work in the United States.