Job Description
Join the City of Oakland Team
We are seeking a detail-oriented and service-driven City Government Clerk to join our dedicated public service team. In this pivotal role, you will serve as the first point of contact for residents and visitors, ensuring that the flow of information within City Hall is efficient, accurate, and welcoming. If you are passionate about community service and possess exceptional organizational skills, we invite you to apply.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Opportunity to work in a stable and mission-driven environment.
- Professional development and growth opportunities.
Job Summary
The City Government Clerk is responsible for performing a variety of clerical and administrative tasks to support the operations of various city departments. This includes data entry, record management, answering inquiries, and assisting the public with access to city services. The ideal candidate thrives in a fast-paced environment and maintains the highest standards of confidentiality and integrity.
Responsibilities
- Receive, sort, and distribute incoming mail, faxes, and emails to appropriate department staff.
- Perform accurate data entry and maintain electronic and physical filing systems for city records.
- Greet visitors and answer phone calls with a professional and courteous demeanor, directing inquiries to the correct personnel.
- Assist in the preparation of agendas, meeting minutes, and general correspondence for city boards and commissions.
- Process applications, permits, and forms for the public, ensuring all required documentation is complete.
- Assist with special projects and ad-hoc administrative duties as assigned by supervisors.
Qualifications
- High School Diploma or GED required; Associate’s degree in Business Administration or related field is preferred.
- Minimum of 1-2 years of experience in an administrative, clerical, or customer service role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy.
- Strong attention to detail and the ability to maintain accurate records under time pressure.
- Excellent verbal and written communication skills with the ability to interact effectively with diverse populations.
- Ability to work independently as well as part of a team in a government setting.