Job Description
Launch your career in public service with the City of Pittsburgh's paid training program for Government Clerks! We're seeking motivated individuals to join our administrative team with comprehensive on-the-job training in municipal operations, record management, and public interaction. No prior government experience required – we provide all necessary training to excel in this vital role supporting our community.
This position offers stability, comprehensive benefits, and a clear pathway for growth within Pittsburgh's government structure. Work in a dynamic environment where your contributions directly impact city operations and resident services.
Responsibilities
- Manage and maintain official city records, documents, and digital filing systems
- Provide exceptional customer service to residents via phone, email, and in-person inquiries
- Process permits, licenses, and administrative paperwork with precision and efficiency
- Coordinate with city departments to ensure smooth information flow and compliance
- Support public meetings and hearings with documentation and logistical support
- Utilize municipal software systems for data entry and record retrieval
- Assist with public records requests following legal protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to learn municipal systems and procedures through paid training
- Customer service mindset with problem-solving aptitude
- Ability to multitask in a fast-paced government environment
- Pittsburgh residency required within 6 months of hire