Job Description
Join the City of Charlotte's dynamic team as a remote-friendly Government Clerk! We're seeking a detail-oriented professional to support our municipal operations with exceptional administrative support. This role offers the flexibility of remote work while serving our vibrant community. Enjoy competitive benefits, professional development opportunities, and the chance to contribute directly to Charlotte's growth. If you're passionate about public service and possess strong organizational skills, apply today to become an integral part of our city's administrative backbone.
Responsibilities
- Manage and maintain accurate city records, permits, and documentation in digital and physical systems
- Provide exceptional customer service via phone, email, and virtual platforms for citizen inquiries
- Process administrative tasks including data entry, report generation, and compliance documentation
- Coordinate with city departments to ensure seamless information flow and project support
- Assist with public meetings preparation, including agenda compilation and minute-taking
- Implement and maintain efficient filing systems for departmental records
- Support special projects requiring research, data compilation, and presentation preparation
Qualifications
- High school diploma or equivalent; associate's degree in public administration or related field preferred
- Minimum 2 years of administrative/clerical experience, preferably in government or public sector
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and digital record-keeping systems
- Exceptional organizational skills with ability to manage multiple priorities and deadlines
- Strong written and verbal communication skills with customer service orientation
- Ability to work independently with minimal supervision in remote environment
- Knowledge of municipal operations and local government processes a plus