Job Description
Join our award-winning team at the Texas Department of Motor Vehicles as a Direct Hire Customer Service Representative! We're seeking passionate professionals to deliver exceptional service to Fort Worth residents. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your growth matters. Apply today and become part of Texas' premier public service organization!
Responsibilities
- Provide accurate information on vehicle registration, driver's licenses, and title services
- Process transactions efficiently using state-of-the-art DMV systems
- Resolve customer inquiries with patience and professionalism
- Maintain detailed records of all interactions and transactions
- Collaborate with team members to ensure seamless service delivery
- Stay updated on DMV policies and procedural changes
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficient in Microsoft Office Suite and typing (40+ WPM)
- Excellent verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of Texas DMV regulations preferred
- Bilingual (English/Spanish) candidates strongly encouraged