Job Description
Join our award-winning DMV team as a Customer Service Representative and become the face of public service excellence in El Paso! We're seeking passionate individuals to deliver exceptional service to our community while enjoying competitive pay, comprehensive benefits, and career growth opportunities. If you thrive in dynamic environments and want to make a tangible impact, apply today!
Responsibilities
- Process driver's license, vehicle registration, and title transactions with precision
- Resolve customer inquiries via phone, in-person, and digital channels
- Maintain accurate records in DMV databases and document systems
- Guide customers through complex DMV regulations and procedures
- Collaborate with team to optimize service efficiency and customer satisfaction
- Adhere to federal, state, and local compliance standards
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or administrative experience
- Proficiency with computer systems and data entry
- Strong communication skills in English and Spanish (bilingual preferred)
- Ability to multitask in fast-paced environments
- Valid Texas driver's license
- Pass background check and drug screening