Job Description
Join our award-winning team as a DMV Customer Service Representative in Corpus Christi! We provide all necessary equipment – including ergonomic workstations, dual monitors, and noise-canceling headsets – so you can focus on delivering exceptional service. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your growth matters.
Responsibilities
- Process driver's license, vehicle registration, and title transactions with precision
- Resolve customer inquiries in-person, via phone, and email using provided digital tools
- Maintain accurate records in DMV database systems
- Verify documents and applications for compliance with state regulations
- Assist with special projects and process improvements
- Train on new equipment and software updates
- Uphold strict confidentiality and security protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience
- Proficient with computers and digital tools
- Excellent communication and problem-solving skills
- Ability to multitask in fast-paced environment
- Valid Texas driver's license
- Spanish bilingual preferred
- Prior DMV experience a plus