Job Description
Join our dynamic team at the California DMV and become a trusted resource for residents in Irvine! We're seeking passionate individuals to deliver exceptional customer service in a fast-paced environment. Enjoy competitive benefits, professional growth opportunities, and the chance to make a real impact in your community.
Responsibilities
- Process driver's license and vehicle registration transactions with precision
- Provide clear guidance on DMV regulations and documentation requirements
- Resolve customer inquiries efficiently via phone, email, and in-person
- Maintain accurate records using DMV proprietary systems
- Collaborate with team members to optimize service workflows
- Support special events and outreach programs in the Irvine area
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficiency in computer applications and data entry
- Excellent communication and conflict resolution skills
- Ability to work flexible hours including weekends
- Bilingual English/Spanish highly desirable
- Valid California driver's license