Job Description
Join our dynamic team at the Wisconsin Department of Transportation as a DMV Customer Service Representative in Milwaukee! Enjoy the security of weekly pay while serving your community in a vital government role. We offer comprehensive benefits, paid training, and a supportive work environment where your contributions directly impact thousands of residents daily.
Responsibilities
- Process driver's license, ID, and vehicle registration transactions with accuracy and efficiency
- Provide exceptional customer service via in-person, phone, and digital channels
- Explain DMV regulations, fees, and documentation requirements clearly
- Maintain secure handling of confidential customer information
- Resolve customer inquiries and complaints with professionalism and patience
- Collaborate with team members to optimize service workflows
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong communication and interpersonal skills
- Proficiency with computer systems and data entry
- Ability to multitask in a fast-paced environment
- Valid Wisconsin driver's license required
- Bilingual English/Spanish preferred