Job Description
Join Florida's premier public service team as a DMV Customer Service Representative! We're seeking passionate professionals to deliver exceptional service to residents across Jacksonville. This direct-hire opportunity offers stability, competitive benefits, and the chance to make a tangible impact in your community. Enjoy a supportive work environment with comprehensive training and career advancement opportunities.
Responsibilities
- Provide in-person assistance with driver's license renewals, vehicle registrations, and ID card applications
- Process transactions accurately using state-of-the-art DMV systems
- Resolve customer inquiries regarding traffic citations, vehicle titles, and commercial licensing
- Maintain strict compliance with Florida DMV regulations and privacy protocols
- Collaborate with team members to ensure efficient service delivery
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience in fast-paced environment
- Proficiency in Microsoft Office Suite and ability to learn new software quickly
- Strong communication skills with ability to explain complex regulations clearly
- Ability to handle sensitive information with discretion and professionalism
- Must pass background check and fingerprinting requirements
- Valid Florida driver's license preferred