Job Description
Join the California DMV's elite customer service team in Santa Ana! We're seeking passionate individuals to deliver exceptional service to our diverse community. Enjoy competitive pay, comprehensive benefits, and a $3,000 sign-on bonus for qualified candidates. Be part of an organization that values growth, work-life balance, and making a real impact in Californians' lives.
Responsibilities
- Process driver license, vehicle registration, and ID transactions with precision
- Resolve customer inquiries via phone, email, and in-person interactions
- Utilize DMV systems to verify documentation and process payments
- Provide clear guidance on DMV regulations and procedures
- Maintain accurate records and documentation
- Collaborate with team members to improve service efficiency
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Proficiency in computer systems and data entry
- Excellent communication skills in English and Spanish
- Ability to work in a fast-paced environment
- Valid California driver's license
- Background check clearance