Job Description
Join Oregon's premier public service team as a DMV Customer Service Representative! We're seeking dedicated professionals to deliver exceptional service to our community at our Portland branch. Enjoy competitive benefits, career growth opportunities, and the satisfaction of helping Oregonians navigate essential vehicle and licensing services. Apply today to become a vital part of our award-winning service team!
Responsibilities
- Process driver's license, ID card, and vehicle registration applications with precision and efficiency
- Provide accurate information on DMV regulations, fees, and documentation requirements
- Resolve customer inquiries through phone, email, and in-person interactions
- Maintain secure digital and physical records of transactions and customer data
- Collaborate with team members to streamline service delivery and reduce wait times
- Utilize specialized DMV software systems for transaction processing
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 2 years customer service or public-facing experience
- Proficiency in Microsoft Office Suite and digital transaction systems
- Strong problem-solving and conflict resolution abilities
- Excellent verbal and written communication skills
- Ability to work flexible hours including occasional weekends
- Valid Oregon driver's license required