Job Description
Join Maryland's premier public service agency and start your career tomorrow! The Maryland Motor Vehicle Administration is seeking dedicated Customer Service Representatives to serve Baltimore residents with DMV-related services. Enjoy competitive pay, comprehensive benefits, and the satisfaction of supporting your community. No experience required – full training provided!
Why join us?
- Immediate start date available
- Full benefits package including health insurance
- Paid time off and retirement plans
- Career advancement opportunities
- Work-life balance with fixed schedules
Responsibilities
- Process driver's license renewals and ID applications
- Assist with vehicle registration and title services
- Resolve customer inquiries via phone, email, and in-person
- Maintain accurate digital records using DMV systems
- Explain state regulations and procedures to customers
- Collaborate with team to improve service efficiency
- Uphold strict confidentiality standards for sensitive data
Qualifications
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency with data entry experience
- Customer-focused mindset with patience and empathy
- Must pass background check and drug screening
- Valid Maryland driver's license preferred
- Ability to work occasional weekends