Job Description
Join New York's premier public service team as a DMV Customer Service Representative in Buffalo. Provide exceptional service to New Yorkers processing vehicle registrations, driver's licenses, and ID applications. Enjoy competitive pay, comprehensive training, and the opportunity to make a direct impact on your community. Start tomorrow in this vital public-facing role supporting the heart of New York's transportation infrastructure.
Responsibilities
- Process vehicle registrations, title applications, and driver's license renewals with accuracy and efficiency
- Assist customers with inquiries regarding DMV services, fees, and documentation requirements
- Verify customer identification and supporting documents according to state regulations
- Maintain detailed records of transactions using DMV computer systems and databases
- Provide clear guidance on compliance with New York State vehicle and traffic laws
- Collaborate with team members to resolve complex customer issues and process exceptions
- Uphold strict confidentiality standards when handling sensitive customer information
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or administrative experience
- Proficient in computer applications and data entry systems
- Strong communication and interpersonal skills with diverse populations
- Ability to multitask in a fast-paced environment with attention to detail
- Knowledge of New York State traffic laws preferred
- Ability to pass background check and drug screening
- Valid New York State driver's license required