Job Description
Join our award-winning team at California Motor Services in Irvine, CA! We're seeking passionate Customer Service Representatives to deliver exceptional experiences at the DMV. Enjoy a competitive salary, comprehensive benefits, and a $2,500 sign-on bonus for qualified candidates. This role offers career growth, stability, and the opportunity to serve your community. Apply today to start your journey with us!
Responsibilities
- Provide exceptional in-person and phone customer service for DMV transactions
- Process driver's licenses, vehicle registrations, and title applications accurately
- Explain complex regulations and procedures to diverse clientele
- Maintain organized records using DMV systems and software
- Collaborate with team members to resolve customer inquiries efficiently
- Uphold strict confidentiality and compliance with state regulations
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment with attention to detail
- Proficiency with computer systems and data entry
- Valid California driver's license required
- Spanish bilingual candidates strongly preferred