Job Description
Join our award-winning team as a DMV Customer Service Representative in Kansas City! We're seeking passionate individuals to deliver exceptional service to our community. This immediate-hire opportunity offers competitive pay, comprehensive benefits, and the chance to make a real difference in people's lives. If you thrive in fast-paced environments and enjoy helping others, apply today!
Responsibilities
- Process driver's license renewals, vehicle registrations, and title applications
- Provide accurate information on DMV policies and procedures
- Assist customers with inquiries via phone, email, and in-person
- Maintain detailed transaction records in DMV systems
- Ensure compliance with state regulations and security protocols
- Resolve customer issues with professionalism and empathy
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Strong communication and interpersonal skills
- Ability to handle confidential information securely
- Basic computer proficiency with MS Office
- Ability to work flexible hours including weekends
- Valid Missouri driver's license required