Job Description
Join the New Jersey Motor Vehicle Commission and make an immediate impact as a DMV Customer Service Representative in Jersey City! We're seeking dynamic professionals to deliver exceptional service to residents processing vehicle registrations, licenses, and permits. Enjoy competitive pay, comprehensive benefits, and a supportive team environment. Start your rewarding career tomorrow with our streamlined hiring process.
Responsibilities
- Process driver's license renewals, vehicle registrations, and title applications with accuracy
- Provide clear guidance on DMV regulations and documentation requirements
- Resolve customer inquiries efficiently via in-person and phone interactions
- Maintain detailed records using DMV software systems
- Assist with special projects and departmental initiatives
- Collaborate with team members to optimize service workflows
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or administrative experience
- Proficiency with Microsoft Office Suite and database systems
- Excellent communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- New Jersey residency required
- Valid NJ driver's license (or ability to obtain within 30 days)