Job Description
Join Louisiana's premier motor vehicle agency as a Customer Service Representative! We're offering a $2,000 sign-on bonus for qualified candidates who start before December 31, 2023. Enjoy competitive pay, comprehensive benefits, and career growth in a government-supported role. Help residents navigate DMV services while enjoying stability and purpose-driven work.
Responsibilities
- Process vehicle registrations, title applications, and driver's license transactions
- Provide accurate information about state regulations and DMV procedures
- Assist customers with inquiries via phone, email, and in-person
- Maintain digital records using specialized DMV software systems
- Resolve customer concerns with empathy and professionalism
- Collaborate with team members to optimize service efficiency
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience
- Proficiency with Microsoft Office Suite
- Ability to multitask in fast-paced environment
- Clear communication skills (verbal/written)
- Basic knowledge of Louisiana traffic laws preferred
- Pass background check and drug screening