Job Description
Join our award-winning team as a DMV Customer Service Representative in Buffalo! We're seeking passionate individuals to deliver exceptional service to New York residents. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Apply today and make a difference in your community!
Responsibilities
- Provide accurate information on vehicle registration, driver's licenses, and titling procedures
- Process transactions efficiently while maintaining 95%+ customer satisfaction
- Utilize DMV systems to resolve inquiries and update records
- Assist with testing appointments and documentation verification
- Collaborate with cross-functional teams to resolve complex cases
- Maintain strict confidentiality of customer data
Qualifications
- High school diploma or equivalent required
- 2+ years customer service experience
- Proficiency in Microsoft Office Suite
- Excellent communication and problem-solving skills
- Ability to multitask in fast-paced environment
- Valid New York State driver's license
- Background clearance required