Job Description
Join our dynamic team at the New York State DMV as an immediate hire Customer Service Representative in Buffalo! We're seeking passionate individuals to deliver exceptional service to our community. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a direct impact. No prior DMV experience required – we provide full training!
Responsibilities
- Assist customers with driver's license, vehicle registration, and permit inquiries
- Process transactions accurately using DMV systems and software
- Resolve customer concerns with empathy and professionalism
- Maintain organized records of all interactions and transactions
- Collaborate with team members to ensure seamless service delivery
- Adhere to all state regulations and security protocols
Qualifications
- High school diploma or equivalent (GED)
- Minimum 1 year customer service experience
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer proficiency with willingness to learn new systems
- Valid New York State driver's license
- Ability to pass background check and fingerprinting