Job Description
Are you looking for a stable career with a vital public service organization? The Lexington Department of Motor Vehicles is currently seeking dedicated Customer Service Representatives to join our team. We are looking for individuals who are patient, detail-oriented, and passionate about serving the community.
This is an immediate hire opportunity with a competitive salary and comprehensive benefits package. If you have a knack for helping others and want to work in a dynamic environment, we want to hear from you.
Why Join Us?
- Competitive Pay: $15.00 - $18.00 per hour
- Comprehensive Benefits Package
- Job Security in Public Service
- Opportunities for Advancement
Responsibilities
- Assist customers with license renewals, vehicle registrations, and title transfers in person and via phone.
- Process payments accurately using various payment methods.
- Answer inquiries regarding state traffic laws, vehicle requirements, and licensing procedures.
- Resolve customer complaints and escalate complex issues to supervisors appropriately.
- Enter and maintain accurate customer data and transaction records using computer systems.
- Maintain a clean, organized, and welcoming reception area.
Qualifications
- High School Diploma or GED required.
- Previous customer service experience preferred but not required (training provided).
- Basic computer literacy and familiarity with Microsoft Office Suite.
- Strong verbal and written communication skills.
- Ability to multitask in a fast-paced, high-volume environment.
- Valid driver's license may be required.