Job Description
Join our award-winning team at the Wisconsin DMV and become a trusted resource for Milwaukee residents. We're seeking passionate customer service professionals to deliver exceptional support in driver licensing and vehicle registration. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a direct impact on your community. Apply now to start your rewarding public service career!
Responsibilities
- Process driver license renewals, vehicle registrations, and title transfers with accuracy
- Provide clear guidance on DMV regulations, fees, and documentation requirements
- Resolve customer inquiries in-person, by phone, and via email with exceptional professionalism
- Utilize DMV software systems to manage transactions and maintain records
- Collaborate with team members to optimize customer service workflows
- Assist with special projects and community outreach initiatives
Qualifications
- High school diploma or equivalent required; college degree preferred
- 1+ years customer service experience in fast-paced environments
- Strong computer literacy with proficiency in Microsoft Office Suite
- Excellent communication skills with ability to explain complex information clearly
- Ability to handle confidential data with discretion and integrity
- Valid Wisconsin driver's license with clean driving record
- Spanish bilingual proficiency highly desirable