Job Description
Join North Carolina's premier transportation agency as a DMV Customer Service Representative! We're offering comprehensive paid training for motivated individuals to serve our community at Greensboro's busiest DMV locations. No prior experience required – we'll teach you everything needed to assist customers with driver licenses, vehicle registrations, and state ID services. Enjoy competitive pay, benefits, and career advancement opportunities while making a real difference in your community.
Responsibilities
- Provide exceptional customer service at DMV service counters
- Process driver license applications, renewals, and vehicle registrations
- Assist customers with digital kiosk transactions and online services
- Verify documentation and maintain accurate records
- Resolve customer inquiries regarding DMV policies and procedures
- Uphold strict confidentiality and security protocols
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in fast-paced environments
- Customer service mindset with patience and empathy
- Reliable transportation to Greensboro locations
- Pass background check and drug screening