Job Description
Join our award-winning team at California Motor Services as a DMV Customer Service Representative in sunny Chula Vista! We're offering a competitive salary plus a $2,500 sign-on bonus for qualified candidates who start before July 31st. This is your chance to make a real impact in your community while enjoying comprehensive benefits and growth opportunities. Our modern, supportive environment values work-life balance and professional development.
Responsibilities
- Provide exceptional customer service to DMV clients in person and via phone
- Process vehicle registration, license applications, and title transactions
- Explain complex DMV regulations and procedures clearly to customers
- Maintain accurate records and ensure compliance with state regulations
- Resolve customer inquiries and complaints efficiently
- Collaborate with team members to optimize service workflows
- Utilize DMV software systems with precision and attention to detail
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and interpersonal skills
- Ability to handle sensitive information with confidentiality
- Basic computer proficiency and data entry skills
- Valid California driver's license required
- Ability to work in a fast-paced environment
- Bilingual (English/Spanish) highly desirable