Job Description
Join the City of Las Vegas Emergency Communications Center and become a vital lifeline for our community. We're urgently seeking dedicated Emergency Services Dispatchers to manage critical 911 calls and coordinate first responders. This high-impact role offers competitive benefits, career advancement opportunities, and the chance to make a real difference in public safety. Training provided!
Responsibilities
- Process emergency and non-emergency calls for police, fire, and medical services
- Dispatch appropriate emergency units using CAD systems and radio communications
- Maintain accurate call logs and incident documentation
- Provide pre-arrival medical instructions to callers
- Coordinate multi-agency responses during critical incidents
- Operate and maintain emergency communication equipment
- Adhere to strict confidentiality and HIPAA protocols
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or call center experience
- Valid Nevada Driver's License
- Ability to pass background check and drug screening
- Typing speed of 40+ WPM with 95% accuracy
- Must obtain Nevada EMD certification within 6 months
- Proficient in Microsoft Office applications
- Ability to remain calm under extreme pressure