Job Description
Launch your federal career with the Social Security Administration (SSA) as an Entry-Level Claims Representative in New York. This pivotal role serves America's seniors and individuals with disabilities by processing critical Social Security and Supplemental Security Income (SSI) claims. Join a mission-driven team where your work directly impacts millions of lives while receiving exceptional training, competitive benefits, and unparalleled job security.
As a federal employee, you'll enjoy comprehensive health insurance, retirement plans, paid leave, and student loan forgiveness programs. Our New York office offers collaborative workspaces and professional development opportunities to accelerate your career growth in public service.
Responsibilities
- Review and evaluate Social Security/SSI applications for accuracy and completeness
- Interview claimants to gather critical documentation and case details
- Analyze complex medical/vocational evidence to determine benefit eligibility
- Explain federal regulations, policies, and benefit calculations to claimants
- Maintain detailed case records in SSA's secure electronic systems
- Collaborate with medical/vocational specialists on complex disability cases
- Ensure compliance with federal privacy and data security standards
Qualifications
- U.S. citizenship (required for federal employment)
- High school diploma or equivalent (Bachelor's degree preferred)
- Exceptional written and verbal communication skills
- Proficiency in Microsoft Office and data entry systems
- Ability to handle sensitive information with discretion
- Basic knowledge of federal disability programs (training provided)
- Strong problem-solving and analytical abilities