Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in Columbus, Ohio. We're seeking motivated entry-level professionals to support our mission of serving America's heroes. This full-time position offers competitive benefits, training opportunities, and a pathway to long-term government employment. Join our dedicated team in an environment where your work directly impacts veterans' lives while gaining invaluable federal experience.
Responsibilities
- Process veteran benefit applications and documentation using federal systems
- Manage electronic records and maintain confidential files in compliance with VA regulations
- Respond to veteran inquiries via phone, email, and in-person interactions
- Assist with administrative tasks including scheduling, correspondence, and data entry
- Collaborate with cross-functional teams to ensure seamless service delivery
- Support outreach initiatives for veteran community engagement
- Adhere to all federal guidelines, privacy laws, and ethical standards
Qualifications
- U.S. citizenship (mandatory for federal employment)
- High school diploma or equivalent (college degree preferred)
- Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and organizational skills
- Ability to handle sensitive information with discretion
- Excellent written and verbal communication skills
- Ability to pass federal background check and drug screening
- Commitment to VA's core values of Integrity, Commitment, Advocacy, Respect, and Excellence (I CARE)