Job Description
Join our mission to serve America's heroes! The Department of Veterans Affairs seeks motivated individuals to launch their federal career through our entry-level Clerk Specialist program. No prior experience required – we provide comprehensive training to support your professional growth in a rewarding public service role. Enjoy competitive benefits, job security, and the opportunity to make a tangible impact on veterans' lives while working in the heart of New York City.
Responsibilities
- Process and maintain veterans' benefit documentation with precision and confidentiality
- Provide exceptional customer service via phone, email, and in-person inquiries
- Manage digital filing systems and ensure compliance with federal record-keeping standards
- Coordinate scheduling and logistics for veteran support programs
- Assist with data entry and report generation using VA-specific software
- Collaborate with cross-functional teams to resolve veteran cases
- Participate in ongoing training to enhance service delivery
Qualifications
- High school diploma or equivalent (no college experience required)
- U.S. citizenship (mandatory for federal positions)
- Ability to pass background investigation and drug screening
- Strong attention to detail with organizational aptitude
- Basic computer proficiency (Microsoft Office Suite)
- Excellent communication skills in English
- Commitment to serving veterans with empathy and professionalism
- Ability to adapt to changing federal regulations and procedures