Job Description
Join our mission to serve America's heroes! The U.S. Department of Veterans Affairs offers exceptional entry-level opportunities for motivated individuals in Raleigh, NC. No prior federal experience required - we provide comprehensive training and career development pathways. Enjoy competitive salaries, comprehensive benefits (healthcare, retirement, paid leave), and the satisfaction of serving veterans. Our supportive team environment fosters growth while making a tangible impact on our nation's heroes.
Responsibilities
- Process veteran benefit applications with accuracy and attention to detail
- Assist veterans and their families with inquiries via phone, email, and in-person
- Maintain electronic and physical records using VA systems
- Support administrative tasks including scheduling, document scanning, and data entry
- Collaborate with cross-functional teams to resolve benefit-related issues
- Participate in ongoing training programs to enhance service delivery
- Uphold strict confidentiality standards and compliance with federal regulations
Qualifications
- High school diploma or equivalent (college preferred but not required)
- U.S. citizenship required
- Basic computer proficiency (Microsoft Office Suite)
- Strong communication and interpersonal skills
- Ability to pass federal background check and drug screening
- Attention to detail with data entry accuracy
- Commitment to serving veterans and their families
- No prior federal experience necessary - training provided