Job Description
Launch your career in public service with an entry-level federal position at the U.S. Department of Veterans Affairs in Cleveland. Enjoy unparalleled job security, comprehensive benefits including health insurance and retirement plans, and opportunities for career advancement. No prior federal experience required – we provide extensive training and mentorship to help you thrive in a mission-driven environment.
Responsibilities
- Process and maintain veteran benefit claims documentation
- Assist with data entry and record management using federal systems
- Respond to veteran inquiries via phone, email, and in-person
- Coordinate administrative tasks including scheduling and correspondence
- Support compliance with federal regulations and privacy standards
- Collaborate with cross-functional teams to ensure service excellence
Qualifications
- High school diploma or equivalent (college degree preferred)
- US citizenship required
- Basic proficiency in Microsoft Office Suite
- Strong attention to detail and organizational skills
- Ability to pass federal background check
- Excellent communication and customer service abilities
- Commitment to serving veterans and their families