Job Description
We are a premier government contractor dedicated to supporting federal agencies with cutting-edge technology solutions. We are currently seeking a motivated Entry-Level Federal IT Support Associate to join our growing team in San Jose, CA. This is an excellent opportunity for recent graduates or career changers looking to launch a career in the public sector without prior professional experience required.
In this role, you will assist in the maintenance and support of federal government systems, ensuring data integrity and smooth daily operations. We provide comprehensive on-the-job training and mentorship to help you grow into a key player in federal IT.
Responsibilities
- Assist senior technicians in the deployment, configuration, and maintenance of federal computer systems and networks.
- Perform routine data entry and record management tasks to ensure compliance with federal standards.
- Monitor system performance and troubleshoot basic hardware and software issues for federal staff.
- Support the installation and maintenance of office equipment, printers, and peripherals.
- Assist in the preparation of documentation and reports for federal compliance audits.
- Maintain a clean and organized workspace, adhering to strict government security protocols.
- Collaborate with cross-functional teams to improve workflow and service delivery.
Qualifications
- High school diploma or GED required; Associate's degree in Information Technology or related field preferred.
- No prior professional experience required; we value attitude and aptitude.
- Basic computer literacy and familiarity with Microsoft Office Suite (Word, Excel, Outlook).
- Strong attention to detail and the ability to follow complex instructions precisely.
- Excellent written and verbal communication skills.
- Ability to obtain a government security clearance (background check required).
- Reliable transportation and willingness to work onsite in San Jose, CA.