Job Description
Launch your federal career with the U.S. Office of Personnel Management! We're seeking motivated Entry-Level Pension Specialists to administer retirement benefits for federal employees. This role offers unparalleled training in pension plan administration, regulatory compliance, and financial systems. Join our mission to ensure financial security for America's workforce while building a stable, rewarding career in public service.
As a cornerstone of federal benefits administration, you'll work directly with employees, agencies, and retirement systems to process claims, resolve inquiries, and maintain accurate pension records. Our comprehensive onboarding program provides all necessary training for regulatory knowledge and system proficiency.
Responsibilities
- Process retirement claims and pension benefit applications according to federal regulations
- Respond to employee inquiries regarding pension plans, survivor benefits, and retirement options
- Maintain accurate records in federal benefits systems (e.g., HRIS, retirement databases)
- Collaborate with agency HR offices to resolve pension-related issues
- Ensure compliance with Federal Employees Retirement System (FERS) and CSRS regulations
- Assist in annual benefit statements and retirement planning workshops
- Document all interactions and case resolutions in compliance with agency policies
Qualifications
- U.S. citizenship required
- Bachelor's degree in business, finance, public administration, or related field
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Strong attention to detail with ability to manage complex data
- Excellent communication skills (written and verbal)
- Ability to handle confidential information with discretion
- Basic understanding of federal benefits systems preferred
- Pass pre-employment background check and suitability review