Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in Oakland! We're seeking motivated entry-level professionals to support critical veteran services. Join our mission to honor America's heroes while gaining invaluable experience in public administration. Enjoy competitive benefits, professional development, and a collaborative work environment. No prior federal experience required—just a passion for service and a commitment to excellence.
Responsibilities
- Provide administrative support for veteran benefit programs and case management
- Process and document veteran claims with accuracy and timeliness
- Coordinate with interdisciplinary teams to resolve veteran inquiries
- Maintain confidential records in compliance with federal regulations
- Assist in outreach initiatives to connect veterans with available resources
- Support data collection and reporting for program performance metrics
- Participate in cross-departmental projects to enhance service delivery
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (bachelor's preferred)
- Strong organizational and time-management skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent written and verbal communication abilities
- Ability to handle sensitive information with discretion
- Basic knowledge of federal privacy regulations (HIPAA/FERPA)
- Pass pre-employment background check