Job Description
Join our mission to serve America's heroes! The U.S. Department of Veterans Affairs is hiring entry-level professionals to support veterans' services in Portland, Oregon. This full-time federal position offers competitive pay, comprehensive benefits including a pension plan, and opportunities for career growth. No prior federal experience required – we provide onboarding training for motivated candidates passionate about public service.
Why Join Us?
- Comprehensive federal benefits package including health insurance and retirement plan
- Student loan repayment assistance programs
- Professional development and advancement opportunities
- Work-life balance with flexible scheduling options
Responsibilities
- Process veteran benefit applications with accuracy and timeliness
- Assist veterans with inquiries via phone, email, and in-personMaintain and update confidential veteran records in federal databases
- Collaborate with cross-functional teams to resolve complex cases
- Participate in outreach programs to connect veterans with services
- Adhere to federal regulations and privacy standards (HIPAA, FERPA)
- Support special projects and initiatives as assigned
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (Bachelor's preferred)
- Basic proficiency in Microsoft Office Suite
- Strong communication and customer service skills
- Ability to handle sensitive information with discretion
- Pass federal background check and drug screening
- Valid Oregon driver's license (if travel required)