Job Description
Join the Social Security Administration as an Entry Level Federal Specialist in Long Beach, CA! This is your opportunity to launch a rewarding career in public service with comprehensive benefits including a pension plan. We're seeking motivated individuals to support our mission of delivering critical benefits to Americans nationwide. Enjoy competitive pay, work-life balance, and the pride of serving your community. Apply today to start your federal career journey!
Responsibilities
- Process and verify Social Security benefit applications with accuracy and efficiency
- Provide exceptional customer service via phone, email, and in-person inquiries
- Maintain detailed case records in federal databases
- Collaborate with cross-functional teams to resolve complex benefit cases
- Adhere to strict federal regulations and privacy protocols
- Support outreach initiatives to educate the public on SSA programs
Qualifications
- US citizenship required
- High school diploma or GED (college degree preferred)
- Basic proficiency in Microsoft Office Suite
- Strong communication and interpersonal skills
- Ability to pass federal background check
- Customer service experience (1+ years preferred)
- Attention to detail and data entry accuracy