Job Description
Join our mission to serve America's heroes as an Entry-Level Federal Specialist in Atlanta! We offer exceptional benefits including comprehensive health insurance, generous retirement plans, paid time off, and student loan forgiveness programs. This is your opportunity to build a stable, impactful career while enjoying unparalleled work-life balance in one of Georgia's most vibrant cities.
Responsibilities
- Process and maintain accurate veteran benefit records
- Respond to inquiries via phone, email, and in-person channels
- Collaborate with cross-functional teams to resolve benefit discrepancies
- Support data entry and administrative documentation tasks
- Assist in developing outreach programs for veteran communities
- Participate in continuous training on federal regulations
- Contribute to process improvement initiatives
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (Bachelor's preferred)
- Basic proficiency in Microsoft Office Suite
- Strong written and verbal communication skills
- Ability to pass federal background check
- Customer service experience (1+ years preferred)
- Detail-oriented with organizational abilities
- Willingness to obtain security clearance