Job Description
Launch your federal career with the U.S. Department of Veterans Affairs! We're seeking motivated individuals with no prior experience to join our Arlington team as Entry-Level Federal Specialists. Enjoy competitive benefits, comprehensive training, and the opportunity to serve those who've served our nation. This position offers a clear career path with advancement opportunities within the federal government.
As a federal employee, you'll receive health insurance, retirement plans, paid vacation, and student loan repayment assistance. We value diversity and are committed to creating an inclusive workplace where every team member can thrive. No experience is needed – we provide all necessary training!
Responsibilities
- Process veteran benefit applications and claims with accuracy
- Assist veterans and their families with inquiries via phone, email, and in-person Maintain and organize confidential case files and documentation
- Collaborate with cross-functional teams to resolve complex cases
- Adhere to strict federal regulations and privacy standards
- Participate in ongoing professional development programs
Qualifications
- High school diploma or equivalent (college degree preferred)
- U.S. citizenship required
- Ability to pass federal background check and drug screening
- Basic computer proficiency (Microsoft Office Suite)
- Strong communication and customer service skills
- Attention to detail and ability to handle sensitive information
- Willingness to complete mandatory federal training