Job Description
Are you looking for a stable career with excellent benefits?
We are seeking dedicated individuals to join our team as Entry-Level Government Administration Assistants. In this pivotal role, you will support the daily operations of the Department of Human Services, ensuring our community receives the highest level of service. We offer a comprehensive benefits package, including health, dental, and vision insurance, a generous pension plan, and paid time off.
Why Join Us?
Take the first step towards a rewarding public service career in Oakland.
We are seeking dedicated individuals to join our team as Entry-Level Government Administration Assistants. In this pivotal role, you will support the daily operations of the Department of Human Services, ensuring our community receives the highest level of service. We offer a comprehensive benefits package, including health, dental, and vision insurance, a generous pension plan, and paid time off.
Why Join Us?
- Excellent Benefits: Premium health coverage and retirement plans.
- Work-Life Balance: Competitive PTO and holidays.
- Career Growth: Clear pathways for advancement within the public sector.
Take the first step towards a rewarding public service career in Oakland.
Responsibilities
- Assist the public with inquiries regarding city services, applications, and permits via phone, email, and in-person.
- Process and verify incoming applications and documents for accuracy and completeness.
- Maintain and update confidential records and databases using government software systems.
- Prepare correspondence, reports, and presentations for department heads and elected officials.
- Coordinate and schedule meetings, ensuring all necessary materials are prepared in advance.
- Perform general clerical duties, including filing, scanning, and data entry, to ensure efficient office operations.
- Assist in the organization of community outreach events and public meetings.
Qualifications
- High School Diploma or GED equivalent required; Associate's degree preferred.
- Previous experience in an administrative or customer service role is a plus but not mandatory for this entry-level position.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new government software quickly.
- Strong verbal and written communication skills with the ability to interact professionally with diverse populations.
- Detail-oriented with the ability to manage multiple priorities and meet strict deadlines.
- Ability to pass a background check and drug screening as required by city policy.
- Valid California Driver's License and reliable transportation are required.