Job Description
Are you ready to launch a stable and rewarding career in the public sector?
The City of Boston is seeking dedicated Entry-Level Government Administrative Specialists to join our dynamic team. We are currently hiring for multiple positions across various departments, offering a chance to serve the community while enjoying a comprehensive benefits package.
Why Join Us?
- Generous Pension Plan: We offer a robust defined benefit pension plan to ensure your financial security for the future.
- Competitive Salary: Commensurate with experience.
- Work-Life Balance: Standard full-time schedule with paid time off and holidays.
- Growth Opportunities: Clear pathways for professional development within the government.
Job Overview:
As an Entry-Level Government Specialist, you will be the first point of contact for many citizens, assisting with inquiries, processing applications, and maintaining essential records. This role is perfect for recent graduates or individuals looking to transition into the public service sector.
Responsibilities
- Provide exceptional customer service to the public, answering inquiries regarding city services, permits, and regulations.
- Process and verify incoming applications, forms, and documents with high accuracy and attention to detail.
- Maintain and organize both digital and physical filing systems to ensure efficient record retrieval.
- Assist senior staff with data entry, report preparation, and general administrative support tasks.
- Ensure strict compliance with all local, state, and federal government policies and procedures.
- Collaborate with cross-departmental teams to resolve complex citizen issues and improve service delivery.
Qualifications
- High School Diploma or GED required; Associate’s degree or Bachelor’s degree in Public Administration, Business, or a related field is highly preferred.
- Previous experience in an office environment or customer service role is a strong plus.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and government-specific software.
- Excellent written and verbal communication skills with the ability to explain complex information clearly.
- Strong organizational skills and the ability to prioritize multiple tasks in a fast-paced environment.
- Ability to maintain strict confidentiality and adhere to professional ethical standards.