Job Description
Join Charlotte's dynamic public service team as an Entry-Level Government Specialist! This is your gateway to a meaningful career in municipal administration, where you'll support critical community initiatives while gaining invaluable hands-on experience in public sector operations. We offer comprehensive training, competitive benefits, and a collaborative work environment dedicated to serving Charlotte residents.
As a vital member of our administrative team, you'll contribute to projects that directly impact city services, community development, and policy implementation. Perfect for recent graduates or career changers passionate about public service, this role combines structured mentorship with real-world responsibility in one of America's fastest-growing cities.
Responsibilities
- Support departmental operations through documentation management, data entry, and record maintenance
- Assist in coordinating public meetings, events, and community engagement initiatives
- Research and compile information for policy briefs and administrative reports
- Respond to public inquiries via phone, email, and in-person interactions
- Collaborate with cross-functional teams on special projects and process improvements
- Maintain accurate databases and filing systems for departmental records
- Participate in training programs to develop government-specific skills and knowledge
Qualifications
- Associate's degree or Bachelor's degree in Public Administration, Political Science, Business, or related field
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to manage multiple tasks with attention to detail and accuracy
- Customer service mindset with ability to interact professionally with diverse stakeholders
- U.S. citizenship and ability to pass background check
- Valid North Carolina driver's license (if required for travel)
- Commitment to public service ethics and confidentiality standards