Job Description
Join California's premier public service agency and launch a stable career with competitive benefits and job security. This fully remote entry-level position offers the unique opportunity to contribute to cutting-edge government technology initiatives while enjoying flexible work arrangements. As part of our mission-driven team, you'll gain invaluable experience in public sector IT operations while building a foundation for long-term professional growth. We provide comprehensive training, mentorship programs, and a supportive environment for career development.
Our agency is committed to fostering an inclusive workplace culture that values diversity and public service. Employees enjoy generous paid time off, health insurance, retirement plans, and tuition reimbursement programs. This role is perfect for recent graduates or career changers seeking meaningful work with purpose and stability.
Responsibilities
- Support implementation and maintenance of government IT systems including cloud infrastructure and security protocols
- Assist in data management, ensuring compliance with California privacy regulations and federal standards
- Provide technical support to state agencies through ticket systems and remote troubleshooting
- Document IT processes and procedures for knowledge base development and training materials
- Collaborate with cross-functional teams on technology projects aligned with state digital transformation goals
- Participate in regular training sessions to enhance technical skills and government compliance knowledge
- Maintain security standards for all digital assets and communications
Qualifications
- High school diploma or equivalent; bachelor's degree in IT, Computer Science, or related field preferred
- Basic knowledge of operating systems, networking concepts, and cybersecurity principles
- Strong problem-solving abilities with attention to detail and process orientation
- Excellent written and verbal communication skills for technical documentation
- Ability to work independently in a remote environment with reliable internet access
- Must be a U.S. citizen and eligible for federal background clearance
- Proficiency with Microsoft Office 365 and standard productivity tools