Job Description
Join our mission to safeguard America's retirement security! We're seeking passionate individuals to support federal pension plan administration at our Austin regional office. No prior experience required – we provide comprehensive training to launch your public service career. Enjoy competitive benefits, work-life balance, and the opportunity to make a tangible impact on federal employees' financial futures.
Our agency administers retirement benefits for over 2 million federal workers nationwide. This entry-level role is your gateway to a stable, rewarding career in public finance with growth potential across the federal government.
Responsibilities
- Process retirement benefit applications and verify eligibility documentation
- Assist federal employees with pension plan inquiries via phone and email
- Maintain accurate pension records in federal databases
- Support annual benefit statements and communications
- Collaborate with regional compliance officers on policy updates
- Participate in cross-agency pension administration initiatives
Qualifications
- US citizenship (required for federal employment)
- High school diploma or equivalent (college degree preferred)
- Basic computer proficiency with Microsoft Office Suite
- Strong attention to detail and data accuracy
- Excellent written and verbal communication skills
- Ability to pass federal background check
- Commitment to public service and ethical standards