Job Description
Are you seeking a stable, rewarding career in government finance? We are looking for a detail-oriented Entry-Level Pension Specialist to join our remote team in Chicago, IL. In this pivotal role, you will play a vital part in supporting the retirement security of public servants and beneficiaries nationwide. We offer a competitive salary, comprehensive benefits, and the flexibility of working from home.
Why Join Us?
- Work from the comfort of your home in the Chicago metro area.
- Competitive entry-level salary with annual performance reviews.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and retirement matching programs.
If you are organized, empathetic, and eager to start a long-term career in public administration, we want to hear from you.
Responsibilities
- Process Retirement Claims: Accurately review and process incoming pension and retirement benefit applications for government employees.
- Beneficiary Communication: Serve as the primary point of contact for beneficiaries via email and phone, answering inquiries regarding payouts, eligibility, and policy updates.
- Data Management: Maintain precise digital records of pension calculations, contribution histories, and beneficiary designations in our secure database.
- Compliance Support: Assist in ensuring all pension activities adhere to federal regulations (such as ERISA) and state-specific government guidelines.
- Calculation Assistance: Perform basic to intermediate actuarial calculations to verify retirement paychecks and monthly stipends.
- Document Verification: Audit submitted documents for completeness and accuracy before finalizing account closures or adjustments.
- Team Collaboration: Work closely with senior analysts to resolve complex benefit discrepancies.
Qualifications
- Education: High school diploma or GED required; Associate’s degree in Finance, Accounting, or Public Administration is a plus.
- Experience: No prior experience required; we provide full training for qualified candidates.
- Technical Skills: Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and experience with data entry software.
- Attention to Detail: Exceptional ability to spot errors in data and ensure 100% accuracy in documentation.
- Communication: Strong verbal and written communication skills with the ability to explain complex policies to non-technical audiences.
- Self-Motivation: Ability to work independently in a remote environment without direct supervision.
- Availability: Must be available to work during standard business hours (EST/CST).