Job Description
Join the City of Indianapolis government team as an Entry-Level Public Service Specialist and launch your career in public administration! This position offers comprehensive training in municipal operations, policy implementation, and community engagement. You'll work alongside experienced professionals while supporting essential city services that impact thousands of residents daily. We provide competitive benefits, professional development opportunities, and a collaborative work environment focused on civic excellence.
Responsibilities
- Assist with citizen inquiries via phone, email, and in-person interactions
- Support departmental record-keeping and document management systems
- Coordinate community outreach events and public information sessions
- Perform data entry and maintain accurate departmental databases
- Collaborate with cross-functional teams on municipal projects
- Prepare routine reports and correspondence for public distribution
- Participate in inter-departmental training programs
Qualifications
- Associate's degree or equivalent combination of education and experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to handle confidential information with discretion
- Basic knowledge of government operations preferred
- Valid Indiana driver's license (if required for field duties)
- Ability to pass background check and drug screening